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Trade in with Moticon.
Trade in your eligible sensor insoles for discount toward an update to the latest model.
Trade in with Moticon.
Trade in your eligible sensor insoles for discount toward an update to the latest model.
Software Updates
Stay up to date and receive new software features and performance enhancements.
Support Service
Get individual support for system setup and access to the Moticon HELPDESK system.
Replacement Service
Exchange SCIENCE Sensor Insoles and get discounts up to 12 months after purchase.
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Answer a few questions and we’ll get back to you and help you find a solution.
Software documentation.
Step by step – you will be guided through all features of the Moticon SCIENCE software step by step in our online documentation.
FAQ
Select a topic of interest to find frequently asked questions.
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Are Moticon SCIENCE Sensor Insoles certified as medical products?
No. Moticon SCIENCE products are currently not certified as medical products according to ISO 13485 and related product norms. Moticon held a certificate as medical device manufacturer between 12-2016 and 03-2019. We are seeking to regain the certification for our new …
Which wireless standard do you use?
There are 2 answers to this questions. To connect Moticon SCIENCE Sensor Insoles to a mobile phone and to control measurements with the SCIENCE Mobile App, we use a Bluetooth Low Energy Connection (5.0)Once you want to transmit sensor data …
Which sizes can I get?
Moticon SCIENCE Sensor Insoles are available in 9 different double sizes. To get an overview, visit the specifications page. In addition, we have prepared a fitting guide to make sure you are able to select the correct sizes for your needs. …
Do you offer warranty?
Due to the nature of the sensor insoles, we cannot offer a general warranty in the sense of free of charge product exchange. We ensure perfect function before dispatching our products to customers and we specify a typical durability. However, …
How durable are Moticon SCIENCE Sensor Insole?
Use it, squeeze the outmost out in action, but treat it with care when inserting Moticon SCIENCE Sensor Insoles into a shoe or taking them out! The typical durability of a Moticon Sensor Insole is 100km (60mi) for running. Highly …
Resources
Our specification documents provide detailed technical and regulatory information.
Datasheets
Size Fitting Guide
This document should be used to determine the correct sensor insole size. Matches international sizing tables.
Note: Please read the Use Notes on page 22
Instruction Manual
Certificates
The SCIENCE Sensor Insole is certified according to regulations for wireless devices in various countries
Note: Currently, the certification is valid for Europe & Switzerland (CE) and the United States of America (FCC).